Terms & Conditions

Privacy Policy

Your privacy is important to us. It is TrySnack 's policy to respect your privacy regarding any

information we may collect from you across our website, http://trysnack.com.

We don’t ask for your personal information unless we truly need it. When we do, we’ll only

collect what we need by fair and lawful means and, where appropriate, with your knowledge or

consent. We’ll also let you know why we’re collecting it and how it will be used.

We don’t share your personal information with third-parties, except where required by law. We

will only retain personal information for as long as necessary to provide you with a service.

We don’t store your personal information on our servers unless it’s required for providing a

service to you. What we store, we’ll protect within commercially acceptable means to protect

your personal information from loss or theft, as well as unauthorized access, disclosure, copying,

use or modification.

Scope of this Privacy Policy

TrySnack (“TrySnack,” “we,” “our,” and/or “us”) values the privacy of individuals who use

our website and mobile apps (collectively, our “Platform”). This privacy policy (the “Privacy

Policy”) explains how we collect, use, and share information from TrySnack’ users (“Users”).

It applies to our customers (“Customers”), individuals who deliver products requested by

Customers through our Platform (“Couriers”), anyone who signs up to become a Courier

(“Prospective Couriers”), businesses selling products through our Platform (“Merchants”), and

other partners who use our Platform to facilitate delivery of products (“Partners”). By using the

Platform, you agree to the Privacy Policy and any future amendments and additions. Your use of

our Platform is also subject to our Terms of Service.

Collection of Information

When you use our Services we may collect or receive information about you.

Information You Provide Directly

You may provide information to us when you use our Services, including when you register with

TrySnack, search within or place orders through our Services, contact us with inquiries,

respond to surveys, or otherwise access our Services. This information may include your name,

email address, phone number, delivery address, and payment information, including credit card

information and billing address used to complete the purchase transaction, and other information

that may identify you. When you place an order through our Services we collect information

related to that order, including the products or services purchased, and the date and time of the

purchase and delivery. You may also choose to provide ratings for your Driver and for the Food

Service Provider you ordered from.

Information We Collect Automatically


We also may receive and store certain information about you and your device(s) automatically

when you access or use our Site and Services. This information may include:

? To deliver the service or product you requested

? To enable billing and shipping

? To provide you with information about related products and services

? To improve the Website

? To better administer and troubleshoot our systems

? To comply with applicable laws

? The type of web browser and operating system you use to access our Services;

? Your IP address;

? The domain name of your Internet service provider;

? The specific TrySnack pages you visit, content you view, features you use and the date

and time of your visits; and

? Your search terms, the website you visited before you came to our Services, and other

clickstream data.


Email Opt Out

By joining our mailing list, you are agreeing to receive promotional emails and other

communications from the Company. You can unsubscribe at any time by sending an email to


We maintain this information in our customer database. This Website is not intended for use by

persons under the age of 18 or any other persons not of legal age to purchase tobacco

products. We do not knowingly collect from persons under the age of 18 or any other

unauthorized persons. If you provide us with any PII, you should inform us immediately of any

changes to the information by updating your personal details by sending an email to


Additional Information Collected Automatically

In some cases, when you connect to the Website we may automatically (i.e., not via registration)

collect technical information that is not personally identifiable – such as the type of internet

browser used, the type of computer operation system you are using, and the domain name of a

website from which you may have linked to our Website. We might also track your IP address to

help eliminate fraud on our Website.

Information Placed Automatically on Your Computer - Cookies


When you view the Website, we may store some information on your computer. This

information will be in the form of a “Cookie” or similar file and can help us in many ways. We

use Cookies to remember users on the Website in order to enhance the users’ experience. With

most internet browsers, you can erase Cookies from your computer hard drive, block all Cookies

or receive a warning before a Cookie is stored. Please refer to your browser instructions or help

screen to learn more about these functions.

Use of Information

We may use the information we collect or receive about you to:

? Connect your orders to a Driver and complete your deliveries;

? Complete your purchase transactions;

? Contact you in connection with your orders and deliveries;

? Contact you with promotional offerings or other communications that may be of interest

to you;

? Respond to your questions and assist with problems with our Services;

? Personalize the content and features you see when you visit our Services;

? Serve advertisements tailored to your interests;

? Improve the content and functionality of our Services;

? Help the Food Service Providers on our platform improve their offerings;

? Better understand our users’ demographics, interests and behaviors;

? Enhance other information we have about you to help us better understand you and

determine your interests;

? Provide recommendations to you;

? Manage our everyday business needs, such as auditing, administration of our Services,

forum management, fulfillment, analytics, fraud prevention, and enforcement of our

corporate reporting obligations and Terms of Service, or to comply with the law;

? Calculate the total number of visitors to our Services and to each page or feature of our


We may use your information for any other purpose disclosed to you at the time we collect or

receive the information, or otherwise with your consent. Any communication or material you

transmit to us via e-mail or otherwise, including any data, questions, comments, suggestions or

the like, but not including your personal information and any requests, comments or concerns

regarding your personal information, will be treated as non-confidential and non-proprietary.

Location Information

When you use the Services, we may collect precise location data about the progress of your order

from the TrySnack app used by the Driver. If you permit the Services to access location

services through the permission system used by your mobile operating system (“Platform”) or

browser, we may also collect the precise location of your device when the TrySnack app is

running in the foreground or background of your device while we are processing your order. We

may also derive your approximate location from your IP address. We use your location

information to provide more accurate deliveries of your orders. You can choose whether to


enable the location tracking feature through the settings on your device or Platform or when

prompted by the TrySnack mobile app. If you choose to disable the location feature, the Driver

will not receive precise location information from your device, which may compromise the

accuracy of deliveries in some situations, for instance, if you are located in a large area, such as a


Sharing with Third Parties

To help us run our business, we may share your information, including your contact information,

ratings, other information you provide directly, and information collected automatically, with

entities that provide services to us, including third parties that provide payment processing,

advertising services, web analytics, data processing, IT services, customer support and other

services. To help provide you with a high quality delivery we also may share your information,

including your personal information, with the independent contractor Drivers, who complete

your requested deliveries. Similarly, we may share your name, phone number, order information,

customer feedback and other information related to your orders with TrySnack and

Food Service Providers. We may also disclose aggregate, anonymous information to these third

party service providers.

When Required By Law

We recognize that information related to your orders could contain private information.

However, we may be required to disclose your information to third parties including law

enforcement agencies when required to protect and defend our legal rights, protect the safety and

security of users of our Services, prevent fraud, comply with the law, respond to legal process, or

a request for cooperation by a government entity. We have developed a process that strikes a

balance between protecting customer privacy and responding to valid law enforcement requests

that can be found at https://www.baaws.com

Corporate Transactions

In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may

transfer your information to one or more third parties as part of that transaction.

Accessing and Correcting Your Personal Information

Keeping your personal information current helps ensure that we provide you with the most

relevant offers. You can access and update your personal information via your Account profile.

While we are ready to assist you in managing your subscriptions, deactivating your account, and

removing your active profile and data, we cannot always delete records of past interactions and

transactions. For example, we are required to retain records relating to previous purchases

through our Services for financial reporting and compliance reasons. In addition, because of the

way we maintain certain services, after you delete certain information, we may temporarily

retain backup copies of such information before it is permanently deleted.

We will retain your personal information for as long as your account is active or as needed to

provide you services and to maintain a record of your transactions for financial reporting


purposes. We will also retain and use your personal information as necessary to comply with our

legal obligations, resolve disputes, and enforce our agreements.

TrySnack may retain aggregate or anonymized data indefinitely.

Third Party Sites

Some of the functionality on our Services may be provided by third parties that are not affiliated

with TrySnack. These entities may collect or receive certain information about your use of our

Services and your activities over time and across different websites, including through the use of

cookies, web beacons, and similar technologies. For example, we use services like Google

Analytics to help us see traffic patterns on trysnack.com TrySnack is not responsible for the

privacy practices of these entities. In addition, our Services may contain links to other websites

not operated or controlled by TrySnack. Such websites are not under our control and we are not

responsible for their privacy policies or practices. If you provide any personal information

through any such third party website we recommend that you familiarize yourself with the

privacy policies and practices of that third party.

Social Networking

You may choose to enable or log in to our Services via various online services, including social

networking services like Facebook. Our Services also may enable you to access social

networking services such as Facebook, Twitter, or Instagram (collectively, “Social Network”)

directly or indirectly through our Services.

When you link a Social Network account to TrySnack or log into our Services using your

Social Network account, we may collect relevant information necessary to enable our Services to

access that Social Network and your data contained within that Social Network. We also may

share your information with the operator of that Social Network to facilitate or enhance delivery

of that Social Network or other services to you. A Social Network may provide us with access to

certain information that you have provided to them, and we will use, store, and disclose such

information in accordance with this Privacy Statement. Additionally, a Social Network may

collect personal information and information about your use of our Site or Services

automatically. The manner in which a Social Network collects, uses, stores, and discloses your

information is governed by the policies of such third parties and TrySnack shall have no

liability or responsibility for the privacy practices or other actions of any Social Network that

may be enabled within our Services.

You may also have the option of posting your activities on our Services and other content to a

Social Network when you access content through our Services. For example, you may post to

Facebook that you placed an order with TrySnack. Keep in mind that your activity on a Social

Network is governed by that Social Network and not by TrySnack, and may be visible or

accessible to the public.


Your Rights:

You may review and approve the information about you collected upon registration in our

customer database. Upon request, we will remove that information from our customer database

or change/correct personal information that you state is erroneous. However, you should

understand that information about you in our database might come from a number of sources,

including orders placed by you and third party mailing lists.


TrySnack has implemented commercially reasonable administrative, technical, and physical

security controls that are designed to safeguard personal information. However, no online

activity is ever fully secure or error-free. Therefore TrySnack does not guarantee that your

personal information is absolutely secure. Please keep this in mind when disclosing any personal

information or other information to TrySnack

You are responsible for safeguarding your username and password.

Changes to This Privacy Statement

TrySnack Services may change from time to time. As a result, we reserve the right to update or

modify this Privacy Statement at any time and from time to time without prior notice. If we make

any material changes to the way we use or disclose your personal information, we will notify you

by email, at the email address you have provided to us. If you object to any changes you must

cease using our Services. Please review this Privacy Statement periodically by visiting this

webpage. This Privacy Statement was last updated on the date indicated at the top of this page.

Your continued use of our Services after any changes or revisions to this Privacy Statement

indicates your agreement to the terms of the revised Privacy Statement.


Privacy Contact:

Questions regarding this Privacy Policy should be directed to: info@trysnack.com.